Contact Us

Have a question about a product or order? Our customer service team is available to assist with product information, order status, payments, shipping, returns, and refunds.

Customer Support

Email: service@kuhbaq.com

Customer Support Hours: 9:00 AM–5:00 PM, Monday–Saturday

For order-related inquiries, please include your order number and the email address used at checkout.

Business Information

Store Name: KUHBAQ

Legal Business Name: Novus Commerce Inc.

Employer Identification Number (EIN): 42-4737034

U.S. Company Address:

400 NORTH MAIN AVENUE, SUITE 206, SIOUX FALLS, SD 57104

Returns

Please contact our customer service team before sending any item back. We will provide instructions and confirm the appropriate return procedure.

Designated Return Address:

ROOM 68 FLAT D 2/F WAH HING INDUSTRIAL BUILDING NO. 2-6 MAKOK STREET TSUEN WAN NT

Do not send a return until the return instructions and address have been confirmed by our customer service team.